Why the present document

This page describes the site’s procedures for the processing of the personal data of its users. Data are always processed within the law and to the highest ethical standards in accordance with all relevant legal requirements and adopting all security measures necessary for their protection.

Giving due consideration to technological innovations, suitable prevent measures are adopted by illycaffè S.p.A. (hereinafter also “Company” or “illycaffè”) when using personal data, in order to minimise the risk of even accidental destruction or loss, unauthorised access to the data, or uses which are illegal or incompatible with the purposes for which the data were acquired. illycaffè will only perform on the data the operations necessary for the pursuance of the purposes specified in the aforesaid notice and in the privacy policy statement given to the users to the collection of personal data.

Data will be conserved and used for a period appropriate to the relative purposes and compliant with the relevant legal requirements. Data may also be organised in databanks/databases, including computer-managed ones.

The privacy policy information is also provided as a short notice pursuant to art. 13 of Italian Legislative Decree 196/03 (Italian data protection law, implementing Directive 95-46-EC), to all those who interact with the web services of this site, for the purposes of the protection of the personal data accessible by internet through the address:

the address of the site’s home page.

The information is provided solely for the site specifically referred to and not for any other websites the user may visit by means of links. The aforesaid websites are independent data controllers (except in the case of sites belonging to the company) and users should refer to the sites concerned.

The information is also based on Recommendation n. 2/2001, adopted by the European data protection authorities, meeting in the Group established by art. 29 of Directive 95-46-EC, on 17th May 2001 to set a number of minimum requirements for the on-line acquisition of personal data, and especially procedures, times, and the information the data controllers are required to provide to users when they log on to web pages, regardless of their reason for doing so.

The data are stored in the server also outside the Company a list of which is available by contacting infoprivacy@illycom.

In addition to server address, data may be processed at illycaffè S.p.A.’s head-office or wherever data processors appointed by illycaffè S.p.A. may be based (as well as on the premises of third parties to whom the data can be communicated in quality of independent data controllers and that are indicated in such policy or in appropriate privacy policy statement inside of the site).

Depending on the processing, data may be stored and processed on paper, by means of computers, and/or telematically.

Users are however advised to view all the specific information provided in the various sections of the site that integrate and complete such policy privacy.

Types of data processed, procedures and purposes of processing of optional or compulsory data

Navigation data

During their normal operation, the IT systems and software procedures which operate this website acquire some personal data the transmission of which is implicit in the use of Internet communications protocols.

These data are not gathered for association with identified subjects, but by their very nature, when processed or associated with data held by third parties, they might allow users to be identified.
This category of data includes the IP addresses or domain names of the computers used by users who log onto the site, the addresses in URI (Uniform Resource Identifier) notation of the resources requested, the time of the request, the method used when submitting the request to the server, the size of the file obtained in reply, the numerical code indicating the server’s response status (concluded successfully, error, etc.) and other parameters relating to the user’s operating system and IT environment.

These data are used for the sole purpose of obtaining anonymous statistical information concerning use of the site and to check that it is operating correctly and are deleted immediately after processing. The data might be used to identify those responsible in the event of IT crime against the site. In this case the data may be communicated to the said judicial authorities, as in the case of reasoned requests from the same authorities.

Data supplied voluntarily by the user

For specific provisions for which there is a specific form (e.g. form of registration) it is better to refer to the specific privacy policy statement.


Definition of cookies

Cookies are small text files that are sent to your computer.

Technicians cookies

So-called session cookies (i.e. temporary cookies that are erased when the browser is closed at the end of a surfing session) are solely used for transmitting session identifying data in the form of numbers randomly generated by the server. These cookies are necessary to ensure secure and efficient site browsing.

Session cookies are used in this site precisely to ensure maximum user privacy during surfing as they do not permit acquisition of user’s personal details that would otherwise permit user identification and recognition.

Tracking cookies

The website uses Google Analytics for anonymous statistics on website use. To make anonymous the same has been activated “IP Anonymization ” in Google Analytics through which IP addresses are anonymized. More information at:

How to delete Cookies

Most browsers allow you to reject/accept cookies. Below we present some practical information to disable cookies on major web browsers



  1. Select the top right icon to open the personalization dropdown menu
  2. Select More tools.
  3. Select Clear browsing data.
  4. In the box that appears, select “Cookies and other site and plug-in data, and “Cached images and files.”
  5. On the menu box at the top, select “beginning of time” to delete everything.
  6. Select Clear browsing data.


Mozilla Firefox

  1. Go to ‘Tools’ in the menu bar
  2. Click on ‘Options’
  3. Click on ‘Privacy Tab’
  4. Click on “Clear Now”
  5. Select “Cookies”
  6. Click on “Clear Private Data Now”

Internet Explorer

  1. Select “Tools”
  2. Select “Internet Properties”
  3. In “General” tab select “Delete”
  4. Select the option “Cookie���
  5. Select “Delete”


  1. Click Safari then Preferences. Click on ‘Privacy.’
  2. Click on ‘Details.’
  3. You will see a list of websites that store cookies. You can remove single sites by clicking the ‘Remove’ button and selecting a site. If you want clear all cookies, click ‘Remove All.’
  4. When you have finished removing sites, click ‘Done.’


How to browse without cookies
Google Chrome

  1. Select the top right icon to open the personalization dropdown menu
  2. Select “New Incognito Window”

Mozilla Firefox

  1. Select the top right icon to open the personalization dropdown menu
  2. Select “Select New Private Window”

Internet Explorer

  1. Select “Tools”
  2. Select “Safety”
  3. Select “InPrivate Browsing”


  1. Select the Gear icon to open the personalization menu
  2. Select “Private Browsing…”
  3. Click OK

Data controller, data processor and data subject’s rights

The Data Controller is illycaffè S.p.A. with registered office at via Flavia 110, Trieste. ph. +39.040.3890.111, fax +39.040.3890.490.

The data processor, whom you may contact to exercise your rights under art. 7 of Italian Legislative Decree 196/03, within the times and by the procedures envisaged by the law, and to obtain the full, up-to-date list of any other data processors, is the Corporate Human Resources, Organization,  Processes and IT Director, who can be contacted for the purposes of this role at the Company’s addresses and by email on (all communications must be addressed “to the Data Processor”. Any changes in the data processor will appear in the website’s privacy policy.

For any information required, users may write to, to the attention of the data processor, with subject “privacy”.

Section 7 of D.Lgs. 196/2003 – Right to Access Personal Data and Other Rights


  1. A data subject shall have the right to obtain confirmation as to whether or not personal data concerning him exist, regardless of their being already recorded, and communication of such data in intelligible form.
  2. A data subject shall have the right to be informed
    1. of the source of the personal data;
    2. of the purposes and methods of the processing;
    3. of the logic applied to the processing, if the latter is carried out with the help of electronic means;
    4. of the identification data concerning data controller, data processors and the representative designated as per Section 5(2);
    5. of the entities or categories of entity to whom or which the personal data may be communicated and who or which may get to know said data in their